jatt baji Privacy Policy

1 Introduction and Applicability

jatt baji is an online gaming and betting platform operating for users in Bangladesh. This privacy policy applies when you use jatt baji's website, mobile application, or any related services.

We believe that your privacy is a fundamental right. That is why jatt baji takes the utmost care in collecting and processing its users' personal information. This policy transparently explains — what information is collected, why it is collected, and what your rights are.

This policy applies only to jatt baji's own platform. For third-party links or services, the respective organization's own privacy policy will apply, for which jatt baji is not responsible.

2 Types of Information Collected

jatt baji may collect the following categories of information:

2.1 Registration and Identity Information

Information you provide when opening an account is collected. This includes:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• Documents required for identity verification (if applicable)

2.2 Transaction Information

Financial information is collected during deposits and withdrawals. This includes the deposit method (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amount, and transaction ID. Complete account or card numbers are not stored.

2.3 Technical Information

When you browse our platform, certain information is collected automatically:

• Device type, operating system, and browser version
• IP address and approximate location
• Cookie and session tracking data
• Time spent on the site and pages visited

2.4 Gaming Activity Information

Records are kept of game play history, bet amounts, bonus usage, and account activity. This is used for account security and responsible gaming monitoring.

2.5 Communication Information

If you contact our customer service team via live chat or email, a record of that conversation may be stored — in the interest of improving service quality and resolving disputes.

3 Purpose of Data Use

Collected information is used for the following purposes:

• Account registration, verification, and management
• Processing deposit and withdrawal transactions
• Providing and managing bonuses and promotional offers
• Fraud detection, security monitoring, and account protection
• Customer service and technical support
• Improving platform performance and user experience
• Responsible gaming monitoring and support
• Meeting legal obligations and resolving disputes
• Sending service-related urgent communications and notifications

Personal information is never sold or rented to third parties. Data is used only to the extent necessary to fulfill the purposes listed above.

4 Data Disclosure and Third Parties

jatt baji may share information with third parties on a limited basis in specific circumstances. This only occurs when:

4.1 Service Providers

Only necessary information may be shared with trusted technology partners for services such as payment processing, cybersecurity, or managing technical infrastructure. Such partners are contractually bound to maintain data confidentiality.

4.2 Legal Obligations

If disclosure is required under a court order, legal investigation, or applicable law, information may be provided to the relevant authorities.

4.3 Fraud and Security

Limited information may be shared with security specialist organizations when needed to protect accounts, prevent money laundering, or address serious security threats.

Outside the three cases above, your personal information is not shared with any third party. Data is not sold or transferred for marketing or advertising purposes.

5 Data Security Measures

jatt baji uses industry-standard technical and administrative security measures to ensure the safety of your information:

5.1 Encryption Technology

All data exchanged between your browser and our servers is secured through SSL (Secure Sockets Layer) encryption. Passwords and financial information are stored in encrypted form, never in plain readable form.

5.2 Access Control

Access to personal information is granted only to staff who require it for their work. All access is logged and monitored.

5.3 Regular Audits

Regular technical audits are conducted to ensure the effectiveness of security measures. If potential vulnerabilities are identified, they are resolved promptly.

5.4 In Case of a Data Breach

If a data breach occurs and puts your information at risk, we will notify you as soon as possible and take the necessary steps.

6 Cookie Policy

Cookies and similar technologies are used in operating the jatt baji website. Cookies are small text files stored on your device that help the website remember your preferences and activity.

6.1 Essential Cookies

These cookies are strictly necessary for the platform to operate. They are used to maintain login sessions, verify security, and save form data. Disabling these cookies may cause the platform to not work properly.

6.2 Functionality Cookies

These cookies are used to remember language preferences, display settings, and create a personalized experience. They are optional and can be disabled by the user.

6.3 Analytics Cookies

Analytics cookies are used to collect statistical information such as how much each page of the website is used and which features are popular. This information is fully anonymous.

You can control or delete cookies at any time from your browser settings. However, disabling all cookies may cause some platform features to work in a limited way.

7 Data Retention Period

jatt baji retains your personal information only for as long as it is needed. Specific timeframes are noted below:

• Active account data: for as long as the account remains open
• After account closure: for as long as required to meet legal obligations
• Transaction records: for the period designated for financial records
• Customer service communications: taking into account possible need for dispute resolution
• Technical logs: automatically deleted after a limited period

After the designated period, data is securely deleted or anonymized so that it is no longer identifiable.

8 User Rights

As a registered user of the jatt baji platform, you have the following rights:

8.1 Right to Access Information

You may request to know what information we have stored about you. After verification, the information will be provided within a set timeframe.

8.2 Right to Correct Information

If any of your information is incorrect or outdated, you may request a correction. Some information can be updated directly in account settings.

8.3 Right to Delete Information

When closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a set period under legal obligations.

8.4 Right to Object to Data Processing

Beyond necessary operational purposes, such as marketing communications, you may object to the processing of your information.

To exercise these rights, contact our customer service team. jatt baji is also committed to ensuring responsible gaming and provides support for any concerns related to your account.

9 Protection of Minors' Information

All services at jatt baji are strictly for those aged 21 and above. Opening an account by minors is strictly prohibited.

We do not knowingly collect any information from persons under the age of 21. If a person registers by providing false age information and this is later proven, that account will be closed immediately and the relevant information will be deleted.

If a parent or guardian finds out that their child has registered on our platform, please contact us immediately.

10 Changes to the Policy

jatt baji reserves the right to update this privacy policy as needed. For significant changes:

• A notice will be displayed on the website
• Registered users will be informed via email or notification
• The "Last Updated" date at the top of the policy will change

Continuing to use the platform after the updated policy is published will indicate that you have accepted the new policy. You are advised to review this page regularly.

Alongside this policy, reading other jatt baji documents — such as the Frequently Asked Questions (FAQ) — will make it easier to get a complete picture of the platform.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us. The jatt baji customer service team is ready to assist in both Bengali and English, seven days a week, 24 hours a day.